Our people are our most valuable asset, and we go to great lengths to look after you personally and professionally. We believe in recognising, rewarding and celebrating your contribution to our business and the part you play in delivering a great customer experience.


We offer competitive salaries and a performance-led approach to pay reviews, recognising colleagues for contributing to our success.


We offer an excellent Stakeholder Pension Scheme, where depending on the level of your own contribution (the minimum is just 1%), we’ll contribute up to 8%.

Share plan

MyShare offers you the chance to buy shares with income tax and National Insurance savings. We also offer free matching shares in proportion to the number of shares you buy. This is available from day one of your employment, all year round.

Life assurance

From day one, you'll receive life assurance cover to the value of four times your annual pensionable salary, and you can increase this if you wish via Pick Your Own.

Group income protection

All our people receive Group Income Protection, and you can elect to receive a higher level of cover via Pick Your Own.

Salary sacrifice

Join one of our Pick Your Own salary sacrifice schemes, covering childcare vouchers, holiday buying, cycle to work and other benefits, and you could save money on tax and National Insurance.


You're entitled to a minimum of 25 days’ statutory holiday per year and you can also buy or sell holiday through Pick Your Own.


You’ll have the opportunity to volunteer for a range of community projects we get involved in.


Our STAR awards scheme allows us to thank and reward our colleagues for doing a great job or going above and beyond.


When we do well financially, we want our people to feel the benefit too. Our performance-based incentive plans reward our colleagues for contributing to the success of the business, meeting and exceeding our internal business targets.

Health and wellbeing

You'll have access to:

  • A health and wellbeing programme with top tips and health guides
  • Family friendly policies covering career breaks, paid maternity, adoption, paternity leave and paid time out for fostering and fertility treatment
  • Counselling and advice services via our confidential and free assistance scheme

Discounts and offers

Our Work Perks scheme gives you access to lots of discounts and offers, last minute deals, access to events, and travel privileges from a wide range of retail and leisure outlets.

See our available vacancies

Related pages


Find a role that's right for you. Browse through all of the vacancies we currently have here at KCOM.

Our teams

Everyone at KCOM belongs to a professional community team based on our job roles. This allows us to provide appropriate and experienced guidance to our community members, in terms of training and personal development.

Application process

Everyone plays a part in our success so we want to make sure you’re the right fit for us and we’re the right fit for you.